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How to install and use your handwriting font

General help

General questions about payment methods / problems, shipping, etc.
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How to install and use your handwriting font

The links below will take you to separate pages.

Problems with your font?

If you have any problems with your new handwriting font that aren't answered above, please contact us and we will see if we can help you.

Remember - by using our handwriting font creation service, you have accepted that certain limitations apply when trying to reproduce handwriting as a font. These limitations are:

  • Only one character can be assigned per letter on the keyboard. Particularly distinctive characters will therefore be obvious as they are repeated.
  • We cannot guarantee the success of cursive (joined up) handwriting fonts with the Basic Service. For this type of font we recommend the Premium or Premium 'Ultra' Service.
  • The different ways that letters interact when they are joined cannot be reproduced. (If you have used our Premium Service we will have tried to produce the best results based on the most common ways that letters join).
  • We can only reproduce the letters that you supply. If you are unhappy with the results because you have failed to follow the instructions, you will be requested to make another purchase to rectify the problem.

Please see our Terms and Conditions for more information.

On Premium and Premium 'Ultra' Service fonts, we have spent considerable time in adjusting the characters in your font so that they produce a realistic (as possible) handwriting effect. However, if there are any letters sizes, positions or choices that you are unhappy with, please contact us and let us know what you would like us to change. We will work with you to produce a font that you are completely happy with, or at least explain any limitations that prevent us from improving it further.

For all services we will do an unlimited number of small 'tweaks' on created characters.

We will also replace up to 5 characters free of charge.

Fountain Pen