Terms & Conditions / Disclaimers
LICENSING AND TERMS OF USE
There are NO LICENSING RESTRICTIONS, annual fees, copyright
restrictions or limitations of use. Once created, the Custom
Logo Font is the full property of the customer.
LOGO FONT SERVICE
By using the Custom Logo Font creation service, the customer
is hereby giving Quantum Enterprises the full rights to reproduce
any logos or materials supplied for reproduction. The customer
warrants that Quantum Enterprises will not be held liable for
any breaches of copyright, or Trade Marks, registered or otherwise.
Quantum Enterprises accepts no responsibility for loss or
damage, either direct or indirect, as a result of installing
or using fonts, supplied as part of the Custom Logo Font service.
We also draw your attention to our specific note on fonts
supplied for Macintosh (below).
Quantum Enterprises does not accept responsibility for loss
or damage of any materials sent in the post, nor for any problems
arising from the sending and receiving of images / files or font
files via the Internet.
Lead Times
Custom Logo Fonts are normally produced with 5 to 10 working
days of acceptance of the quote. However, these lead times cannot
be guaranteed during times of very high demand (e.g. during advertising
campaigns) or from circumstances that occur beyond our control.
Font Retention By Quantum Enterprises
Unless you agree to Quantum Enterprises hosting your font on
our Examples page, we will only retain
Custom Logo Fonts and associated submission forms / materials
for a maximum of 30 days. It is your responsibility to make backups
of fonts. If you lose a font after the 30 day period you will
be required to make another purchase. This also applies to loss,
damage or deterioration of font CDs after the 30 day period.
Acceptance Of Limitations
By using our Custom Logo Font creation service, you are accepting
that certain limitations apply when trying to reproduce images
as a font. These limitations are:
- The font quality is completely dependent on the quality of
the images supplied. We will do our best to produce the best
quality font from the materials supplied, but cannot be held
responsible if the font quality is found to be unacceptable due
a poor original source.
- Although the printed output quality of logo fonts is very
high, limitations in the conversion process means that letters
in the logo font may never quite match the original quality of
the font upon which they are based.
- As with any custom font, logo fonts are not generally suitable
for use in e-mail messages as they require the recipient to have
the font already installed on their computer
- The success of colour logo reproduction is dependent on the
complexity of the image, the number of colours, and the presence
of colour gradients. Photographs are particularly unsuitable
for conversion. We will only attempt a colour conversion if we
feel the results are going to be acceptable. If necessary, we
will ask you to formally approve a preview of the finished font
before completing the work. Microsoft Office 97 or earlier only
provides access to the basic 16-Colour Windows palette and is
not always suitable for re-creating colour logos. We will advise
you when we receive your logo.
- For colour logos, the colour numbers (RGB values) supplied
are suggestions only, based on the colours in electronic or hard
copy materials supplied. It is the customer's responsibility
to ensure that colours are accurately matched to their own company
logo standard.
- True Type Fonts produce superior results when printed at
maximum quality, and should not be judged by their appearance
on screen alone.
- We will attempt to produce and amend fonts to the customer's
full satisfaction, but if such modification results in having
to start the font creation process from scratch, then the customer
will be liable to make a further payment to cover the costs.
Assignment to keyboard letters: Unless you have a very
specific requirement for assignment of your logo to key on the
keyboard, please let Quantum Enterprises make recommended choices.
This will ensure that your font name (and logo) is correctly
displayed in the font menu. If you have any specific requirements,
please let us know.
Fonts Supplied For The Macintosh
Computer
OSX - The OSX operating system recognises and can use True Type
Fonts as they are supplied. However, later versions of the Macintosh
OSX operating system may report errors on some True Type fonts.
Customers who have had this problem, and who have installed the
fonts anyway, have found the fonts to function with no problem.
We once again remind you that Quantum Enterprises accepts no
responsibility for loss or damage, either direct or indirect,
as a result of installing or using fonts, supplied as part of
the Custom Logo Font service.
Mac OS 9 - Your font will be supplied as a converted mtt.bin
file, in addition to the True Type Version. The Stuffit Expander
is required to decompress the font for installation.
ADDITIONAL COSTS
Additional costs are as shown with the price of goods or
services ordered. There is no additional tax to pay on the price
of goods you see.
THE RIGHT TO CANCEL YOUR ORDER
Under the Consumer Protection (Distance Selling) Regulations
2000 you have the right to cancel your order, for any reason,
within 7 working days of placing your order. However, this right
to cancel only applies to goods that can be returned (i.e. the
Custom Logo Font CD-ROM).
You may only cancel your Custom Logo Font order BEFORE you receive
the font.
You may remove your logo from our Examples
page at any time. Please supply written confirmation when removal
is required.
By placing an order for non-returnable goods that will be delivered
/ supplied before the 7 day cooling off period has expired, you
are agreeing to forfeit your right to cancel after non-returnable
goods have been shipped.
If you do decide to cancel your order with in the cooling off
period, and this cancellation meets the above requirements, your
money will be refunded in full.
Returnable goods must be returned to Quantum Enterprises within
21 days of cancellation, in original condition, at the customer's
expense.
SERVICE CONTINUITY
Quantum Enterprises will not be held liable for any lack
of continuity of our services, nor for any losses or circumstances
arising from lack of service continuity.
SECURITY
All credit card transactions are processed by PayPal. No
information regarding credit card details is transmitted to Quantum
Enterprises, and Quantum Enterprises cannot be held responsible
for fraudulent or misuse of credit cards or credit card information.
AFFILIATES
Quantum Enterprises only provides links to, and is not responsible
for, the service provided by its affiliates. For queries about
on-line payment problems please contact PayPal
directly.
CONTACT INFORMATION
The products and services supplied on this web site are from:-
Quantum Enterprises
69 Springfield Road
Wellington
Somerset
TA21 8LH
Tel. 07879 845 339 (UK Mobile)
Click here to contact us
PRIVACY STATEMENT
Quantum Enterprises respects your privacy. Please see our
Privacy Statement for
more information.
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