questions about payment methods / problems, shipping,
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If you have any problems with your new handwriting font that aren't answered above, please contact us and we will see if we can help you.
Remember - by using our handwriting font creation service, you have accepted that certain limitations apply when trying to reproduce handwriting as a font. These limitations are:
Please see our Terms and Conditions for more information.
On Standard and Premium 'Ultra' Service fonts, we have spent considerable time in adjusting the characters in your font so that they produce a realistic (as possible) handwriting effect. However, if there are any letters sizes, positions or choices that you are unhappy with, please contact us and let us know what you would like us to change. We will work with you to produce a font that you are completely happy with, or at least explain any limitations that prevent us from improving it further.
For all services we will do an unlimited number of small 'tweaks' on created characters.
We will also replace up to 5 characters free of charge.