Frequently Asked Questions

Frequently Asked Questions

Why, when I click the Scriptalize! button, do I see strange symbols?

If you see strange symbols when you click the Scriptalize! button, rather than handwriting, it is likely that you are using on older web browser that does not support non-standard fonts. Please update your web browser to the latest version.

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Why does my word processor tell me that words are spelled incorrectly - even when they're not?

If your word processor it set to spell check as you type (and/or indicates misspelled words with underlining), you will find that your Scriptalized text shows many spelling errors, even though the words are spelled correctly. This is because your word processor does not recognise the fact that alternative symbols have been used for some of the letters. It is best to pre-write your text in a word processor, check the spelling, then use the Scriptalizer™.

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Why is my Premium 'Ultra' Font is not showing any errors, even when I select a frequency of 1 in 10?

For the Scriptalizer™ to show handwritten 'mistakes' you have at least a Version 3 Premium 'Ultra' Font (i.e. made after Jan 06 2009).

Example fonts made prior to this version will also not show errors.

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Can I use a Scriptalized Premium 'Ultra' Font for mail merging or for large amounts of text?

Yes, you can certainly use Scriptalized Premium 'Ultra' Fonts with the Microsoft Word mail merging application. Provided that the software supports the extended ascii characters, then you should have no problems.

How to use a Premium 'Ultra' Font using Microsoft Excel / Microsoft Word

For larger projects an application embeddable DLL version of the Scriptalizer™ software is available for companies who wish to convert a large amount of handwriting in one session. This application is also COM-compatible and can be invoked in MS Office applications (such as Microsoft® Word®) and others that support COM interoperability. More Information

For smaller projects, here's how to use Microsoft® Word® for mailmerging:

When using Microsoft® Word® for mail merging the data is stored in a comma separated format (CSV) which is accessed via Microsoft Excel. Here are the steps to convert the text so that it renders correctly in the relevant Premium 'Ultra' font:

1. Save the data in Excel as a CSV file
2. Open the file in a plain text editor (e.g. Windows Notepad)
3. Copy the text from Notepad into the Scritpalizer™
4. Scriptalize the text
5. Copy the Scriptalized text back to Notepad (It will look like lots of strange symbols).
6. Save the file as a .txt file, selecting Encoding as UTF-8
7. When you import back into Excel select encoding at UTF-8

Note: Your text will still look like lots of strange symbols in Excel as it will not be displayed in the Premium 'Ultra' handwriting font. Provided that the correct font has been used to display the text, you should see the correct natural handwriting font in the Word output.

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Is there a plugin for Microsoft® Word® so that I don't have to use the web-based application?

Our application embeddable DLL version of the Scriptalizer™ software is also COM-compatible and can be invoked in MS Office applications (such as Microsoft® Word®) and others that support COM interoperability.

However, please note that this is not a simple 'plugin', is relatively expensive, and requires some technical knowledge to install. As a result we offer free technical support (via remote connection) for those that require it.

More Information

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Help - None of the above helped me solve my problem!

If none of the answers to the frequently asked questions have helped you with a problem you may be having with the Scriptalizer™, and you have also read the Scriptalizer™ instructions, please click on the link below to contact us, stating (in detail) your problem, and we will see if we can help.