Shipping costs are not included in the item descriptions as we do not know how much it will cost to ship an item until we know where you live. One you have added an item to your shopping cart and provided your details you can check the shipping price before making payment.
Parcel2Go courier service shipping prices are based on a standard parcel size. It is possible that the quoted price for some (particularly larger) shipments may be inaccurate and we may contact you to request additional shipping payment, or to refund you for part of the payment. If you are dissatisfied with any change to the shipping costs, you may cancel your order and your payment will be returned in full.
Shipping Lead Times
Most items are shipped within 3 working days from receipt of the order.
Some products may not be stocked and in these cases the longer shipping times will be given in the product description. Unless you have the option to purchase expedited production of your order, your order will be shipped within the specified lead time.
The lead time for services (such as handwriting fonts and jigsaw puzzle piece replacmement) are given in the item description.
STANDARD (ROYAL MAIL) SERVICES
Services provided by Royal Mail.
Standard / Signed For (UK)
UK deliveries are posted using Royal Mail 1st Class. You also have the option to purchase 'Signed For' which will require a signature upon receipt. They should take 1 to 2 days to reach their destination after being posted.
Standard / Signed For (USA and rest of the world)
Internation deliveries are shipped via Royal Mail 'Air Mail'. 'Air Mail' deliveries have typical delivery time of 3 - 5 days after despatch. However some international deliveries may take up to 21 days or more. You also have the option to purchase 'Signed For' which will require a signature upon receipt.
Special Delivery (Royal Mail Guaranteed by 1pm)
Orders for stocked items that are placed before 12 noon are guaranteed for delivery by 1pm the following day.
COURIER SERVICES (VIA PARCEL2GO)
Delivery times are based on the service that you choose:
Parcelforce Multi 12 Noon (UK)
Guaranteed delivery to the majority of the UK Mainland plus selected postal codes within the Highlands and Islands, by 12 Noon the next working day; delivery to all areas not covered by the noon delivery will be covered by standard delivery dependant on postal codes.
Parcelforce Express 48 (UK)
Parcel delivery within 2-3 working days throughout the most of UK’s mainland.
Parcelforce - Global Priority (International)
2-5 working day delivery throughout worldwide destinations (Please note that some destinations produce slightly longer transit times)
UPS Standard® (UK)
Serviced by UPS, parcel delivery within 2-3 working days throughout most of UK's mainland.
UPS Express® (UK)
Serviced by UPS, parcel delivery within 1-2 working days throughout most of UK's mainland.
UPS Express Saver® (International)
Deliveries throughout the world on both lightweight and heavy parcels. Delivery is 1-4 working days and is fully trackable.
World Economy (FedEx) (International)
3-5 working day economy delivery throughout worldwide destinations (Please note that some destinations produce slightly longer transit times).
In a hurry?
If you need your order in a hurry, please choose a suitable courier service from the options provided. For some services you may have the option to pay extra for a shorter lead time.