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Shipping

Last Order Dates for Christmas Delivery

The dates below are recommended last posting dates to receive your order for Christmas.  Please note that smaller orders have a 72 hour lead time and larger orders (weighing over 250g) can add up to 5 days to this using the Standard or Signed For services, so you need to order in plenty of time before the dates given below. Alternatively, you can use one of the available other courier services as specified below.

Remember, some of our products and services have longer lead times, so check before you order.

These dates are not guarantees (we cannot control the shipping companies) and you should always order as soon as possible to ensure delivery before Christmas.

If you are looking for a last-minute Christmas gift then some of our services include free printable gift certificates which will be issued right up to 8:00 pm GMT on Christmas Eve.

United Kingdom

Fri 20 December  - Standard and Signed For

International

Standard & Signed For

Monday 9 DecemberAfrica, Asia, Caribbean, Central and
South America, Far and Middle East
Tuesday 10 DecemberCyprus, Malta
Wednesday 11 DecemberEastern Europe (except Czech Republic,
Poland and Slovakia)
Thursday 12 DecemberAustralia, Greece, New Zealand and
Turkey
Saturday 14 DecemberCanada, Czech Republic, Finland,
Italy, Poland, Sweden, USA
Monday 16 DecemberAustria, Denmark, Germany, Iceland,
Netherlands, Norway, Portugal, Slovakia,
Spain, Switzerland
Wednesday 18 DecemberBelgium, France, Ireland, Luxembourg

Shipping Costs

Shipping costs are not included in the item descriptions as we do not know how much it will cost to ship an item until we know where you live. Once you have added an item to your shopping cart and provided your details you can check the shipping price before making payment.

Parcel2Go courier service shipping prices are based on a standard parcel size. It is possible that the quoted price for some (particularly larger) shipments may be inaccurate and we may contact you to request additional shipping payment, or to refund you for part of the payment. If you are dissatisfied with any change to the shipping costs, you may cancel your order and your payment will be returned in full.

Shipping Lead Times

Please allow up to 7 days for orders to be despatched.

Some products may not be stocked and in these cases, the longer shipping times will be given in the product description. Unless you have the option to purchase expedited production of your order, your order will be shipped within the specified lead time.

The lead time for services (such as handwriting fonts and jigsaw puzzle piece replacement) are given in the item description.

UK (Standard)
UK standard deliveries will be posted using Royal Mail 1st Class. Typical delivery time is 1 to 2 days. Up to £20 compensation for loss or damage.

UK ('Signed For')
UK 'Signed for' deliveries will be posted using Royal Mail 1st Class Signed For. Typical delivery time is 6 - 7 days. Up to £50 compensation for loss or damage.

USA and rest of the world (Standard) 
International deliveries are shipped via Royal Mail 'Air Mail'. 'Air Mail' deliveries have a typical delivery time of 3 - 5 days after despatch. Some international deliveries may take up to 21 days or more. 

USA and rest of the world ('Signed For')
'Signed For' deliveries are shipped via Royal Mail 'Air Mail' and have a typical delivery time of 3 - 5 days after despatch. However, some international deliveries may take up to 21 days or more. 'Signed For' deliveries will require a signature upon receipt.

COURIER SERVICES (VIA PARCEL2GO)
Delivery times are based on the service that you choose:

Parcelforce - Worldwide Global Priority (International)
2-5 working day delivery throughout worldwide destinations. Up to £50 compensation for loss or damage. (Please note that some destinations produce slightly longer transit times)

Parcelforce - Worldwide Euro Priority (International)
3+ day delivery throughout much of Europe. Up to £50 compensation for loss or damage. 

DHL UK
Next day+ delivery in the UK only. Up to £20 compensation for loss or damage.

Delivery Tracking

If you use the Royal Mail First Class 'Signed For' service you will be given a parcel tracking number in the 'Order Complete' email we'll send to you. You can track your delivery using that number by going to https://www.royalmail.com/track-your-item#/
If you use a courier service via Parcel2Go you will be given a parcel tracking number in the 'Order Complete' email we'll send to you. You can track your delivery using that number by going to https://www.parcel2go.com/.

In a hurry?

If you need your order in a hurry, please choose a suitable courier service from the options provided. For some services, you may have the option to pay extra for a shorter lead time.

 

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We accept PayPal and most major credit cards.

We accept most major credit cards and PayPal on this site.
UK Customers may pay by cheque.
You can review shipping costs before paying for your order.

© Copyright 2019 - Quantum Enterprises. All rights reserved.
Quantum Enterprises, 4 The Old School House, Lower Sea Lane, Charmouth, Dorset, DT6 6LJ. UK | Tel. +44 (0) 800 689 5156

 

 

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We accept PayPal and most major credit cards.

We accept most major credit cards and PayPal on this site.
UK Customers may pay by cheque.
You can review shipping costs before paying for your order.

© Copyright 2019 - Quantum Enterprises. All rights reserved.
Quantum Enterprises, 4 The Old School House, Lower Sea Lane, Charmouth, Dorset, DT6 6LJ. UK | Tel. +44 (0) 800 689 5156

 

 

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